General FAQs

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How do I place an order?

Order from our menu. We offer delivery and pick-up on Fridays and Sundays. Place your order 1 day ahead of the delivery or pick-up date (e.g. order by Thursday afternoon if you want your desserts on Friday).

Are your treats allergy safe or suitable for my dietary restrictions?

Our treats may contain nuts, seeds, dairy, gluten and gelatin. We're not in an allergen-free kitchen. If you're unsure, contact us through chat or email — we're happy to help.

Do you cater for parties and events?

Yes, we do! Browse through our catering page for details.

Need something else? Email softdoughco@gmail.com with your inquiry (along with event date & party size). We look forward to working with you!

What's the best way to store my desserts?

Refer to the storage instructions on the card included in your order. Enjoy your treats fresh!

Madeleines, Financiers and Cookies: Enjoy fresh and store airtight at room temperature. Warm madeleines in the oven at 300F for a couple minutes, or pop them in the microwave for 15 seconds.

Basque Burnt Cheesecakes, Cakes and Tarts: Store in fridge for 3 days.

Dacquoise: Store in freezer for 1 week. Leave out 10 minute at room temperature before enjoying.

Can I receive my order on a specific day?

Contact us through our chat or email. We try our best to accommodate custom requests.