FAQs
How do I place an order?
Order from our full menu: Friday & Sunday delivery and pick-up are available! Order closes 2 days ahead.
Where's your store? Can I pick up in person?
We don't have a storefront, but we offer pick-up!
Our pick-up location is at: 600 Fleet Street (map). 12pm - 2:30pm
Do you deliver?
Our GTA delivery starts at $10. Free for orders of $170+!
Delivery time: Friday & Sunday, 11:30am - 6:30pm
- Toronto, North York, Richmond Hill, Markham, Vaughan, Scarborough, Etobicoke, Mississauga: $10
- Brampton, Milton, Oakville, Burlington, Ajax & Pickering: $15
You'll receive a text from our driver when they're on the way to you!
Can I receive my order on a specific day?
We try our best to accommodate custom requests. Contact us through our chat or email.
Are your treats allergy safe or suitable for my dietary restrictions?
Our treats may contain nuts, seeds, dairy, gluten and gelatin. We are not in an allergen-free kitchen. If you're not sure, contact us through chat or email — we're happy to help.
Do you cater for parties and events?
Yes, we do! Let us know the number of guests and type of desserts you would like. Contact us through chat or email.
I loved that dessert I got a few months ago! Can I still order it?
While a few beloved items (like Madeleines and Basque Cheesecake) are mainstays, we change our menu every few weeks. It means that your favourite treat might not return...grab it while you can!
What's the best way to store my desserts?
Refer to the storage instructions on the card included in your order. Enjoy your treats fresh!
Madeleines: Enjoy fresh and store airtight at room temperature. Clear glazed madeleines can be lightly warmed at 275F for 1 minute.
Basque Burnt Cheesecake, cream cakes: Store in fridge for 3-4 days. Cheesecake can be frozen when wrapped airtight. Defrost overnight in fridge.
Tart: Store in fridge for 3 days.
Are you open to collaborations, wholesale or partnerships?
Absolutely! Here's a list of our current and past partnerships. We'd love to hear what you have in mind.
Email us at softdoughco@gmail.com.