FAQs

How do I place an order?

1. Order from our full menu: Delivery every Friday. Pick-up on Fridays,  Saturdays and Sundays. Order by 1PM the previous day.

2. Limited Basque Cheesecakes available for same day Uber Eats delivery. Every Tuesdays to Fridays.

Where's your store? Can I pick up in person?

Our pop-up storefront in May & June is at stackt, located at 28 Bathurst St. (Bathurst & Front).

Preorder pick-up is available for Fridays, Saturdays & Sundays. Anytime between 12:30pm and 5:30pm. 

Do you deliver?

We offer GTA delivery starts at $6.99. Free on orders over $99!

Delivery time: Fridays, 11am - 6pm

Can I receive my order on a specific day?

We try our best to accommodate custom requests. Contact us through our website chat or email us. 

Are your treats allergy safe or suitable for my dietary restrictions?

Our treats may contain nuts, seeds, dairy, gluten, and sesame. We are not in an allergen-free kitchen. If you're not sure, email us — we're happy to help.

I loved that dessert I got a few months ago! Can I still order it?

While a few beloved items (like Madeleines and Basque Cheesecake) are mainstays, we change our menu every few weeks. It means that your favourite treat might not return...grab it while you can!

What's the best way to store my desserts?

Refer to the storage instructions on the card included in your order. Enjoy your treats fresh!

Madeleines: Enjoy fresh and store airtight at room temperature. Clear glazed madeleines can be lightly warmed at 275F for 1 minute.

Basque Burnt Cheesecake, cream cakes: Store in fridge for 3-4 days. Cheesecake can be frozen when wrapped airtight. Defrost overnight in fridge.

Chocolate Dream Tart: Store airtight at room temp. 

Are you open to collaborations, wholesale or partnerships?

Absolutely! Here's a list of our current and past partnerships. We'd love to hear what you have in mind. 

Email us at softdoughco@gmail.com.