FAQs

How do I place an order?

You can order 3 ways.

1. Our Shop page to order for delivery and pick-up.
2. Uber Eats on Tuesdays to Fridays, with limited menu.

Do you deliver?

Yes! We deilver to: Toronto, North York, RHill, Markham, Scarb, Vaughan, Sauga, Brampton, Oakville & Milton.

Our delivery fee is $5.99, min. spend of $28. Free on orders over $65!

Fridays:
Peel & Halton Region: 9am - 5pm
All other area: 11:30am - 4pm

Saturdays:
Peel & Halton Region: 9am - 5pm
Downtown Toronto: 11am - 2pm
All other area: 1pm - 5pm

Can I pick-up in person?

Yes, FREE pick-up is at Bathurst St. & Lake Shore Blvd. W.

Fridays 6:30pm - 8pm

Saturdays 11:30am - 12:30pm or 6:30pm - 8pm

Can I receive my order on a specific day?

We try our best to accommodate custom requests. To pick up your order on a specific day, please contact us directly

Are your treats allergy safe or suitable for my dietary restrictions?

Your peace of mind is important to us! We list ingredients on each product page. Our treats may contain nuts, seeds, dairy, gluten, and sesame. They don't contain gelatin at this time. If you're not sure, email us — we're happy to help.

I loved that dessert I got a few months ago! Can I still order it?

While a few beloved items (like Madeleines and Basque Burnt Cheesecake) are mainstays, we change up our menu every few weeks to bring you new, seasonal flavours. It means that your favourite treat might not return...grab it while you can!

What's the best way to store your desserts?

You'll find specific storage instructions on the little card included in your order. Enjoy your treats fresh. For chilled items, within 2-3 days.

Madeleines: Enjoy fresh; store airtight at room temp. Clear glazed madeleines can be lightly warmed before serving if you wish.

Basque Burnt Cheesecake & Chocolate Dream Tart: Store in fridge. For a softer texture, leave out for 15 minutes before eating.

Are you open to collaborations, wholesale or partnerships?

Absolutely! We'd love to hear what you have in mind. Just send us an email.

Email us at softdoughco@gmail.com.

Powered by AZEXO
Get 10% OFF
Sign up now to get access to exclusive discount
Subscribe Now!