General FAQ
How do I place an order?
Order from our menu. We offer delivery and pick-up on Fridays, Saturdays and Sundays.
Place your order 1 day ahead of the delivery or pick-up date (e.g. order by Thursday afternoon if you want your desserts on Friday).
Do you cater for parties and events?
Yes, we do! Browse through our catering page for details.
Need something else? Email softdoughco@gmail.com with your inquiry (along with event date & party size). We look forward to working with you!
What's the best way to store my desserts?
Refer to the storage instructions on the card included in your order. Enjoy your treats fresh!
Madeleines, Financiers and Cookies: Enjoy fresh and store airtight at room temperature. Warm madeleines in the oven at 300F for a couple minutes, or pop them in the microwave for 15 seconds.
Basque Burnt Cheesecakes, Cakes and Tarts: Store in fridge for 3 days.
Dacquoise: Store in freezer for 1 week. Leave out 10 minute at room temperature before enjoying.
Delivery & Pick-up FAQ
Where's your store? Can I pick up in person?
We don't have a storefront, but you can select pick-up locations at checkout.
Our pick-up locations:
- Bathurst and Lake Shore E. map: 1pm and 6pm (evening slots available weekdays only).
- Good Behaviour Queen St. W location map: between 12pm - 8pm
Need something else? Contact us through our chat or email us hello@softdoughco.com. We try our best to accommodate custom requests.
Where do you deliver to? How much is it?
We offer next-day delivery for Greater Toronto area for $4.99+. Free delivery for orders over $195!
Delivery is between Thursday to Sunday, 11:30am - 6pm.
City of Toronto: $4.99 - $9.99
North York, Richmond Hill, Markham, Vaughan, Scarborough, Etobicoke and Mississauga: $9.99
Brampton, Milton, Oakville, Burlington, Ajax and Pickering: $14.99
You'll receive a text from the delivery driver when they're on their way.